Shipping insurance

It’s the extra protection that gives you peace of mind when shipping valuable packages. The coverage protects the items you send by mail, postal services, and package carriers. Depending on your provider, it may cover loss, theft, damage, delay and all events that cause you financial harm due to a shipping issue.

It’s important to note that third-party shipping insurance cannot be combined with the protection offered by the carrier, and you can’t receive more than the insured value of the item.
The insurance protects your bottom line and ensures customer satisfaction, as shipping issues will be quickly resolved.

Rates for 3rd party shipping insurance vary from 0,5% to 4% of the insured value. They vary a lot depending on your insurance provider and you should always check the coverage requirements: the cheaper it is, the more requirements you may have to meet. The insurance can be offered by an insurer, an insurance broker or by the carrier directly. Buying a third-party shipping insurance directly from the insurance provider allows you to pay the right price and avoid unnecessary intermediary commissions.

You may find coverage directly from an insurer, from a carrier or from an insurance broker. To get the best coverage and the most affordable rates, it is recommended to avoid having too many middlemen that may resell the protection with a considerable markup. Secursus is an alternative to companies like UPS Capital, ParcelPro, InsureShield, Shipsurance, Ecabrella, Route, UPIC insurance.

To add protection to your package, just sign up and fill out the form. Information such as the tracking number, the item’s description and value are required. Once protected, you’ll receive a confirmation email. Before taking out the protection, you must carefully read the protection terms and conditions as the coverage has some limitations and exclusions.

Shipping Insurance protects your bottom line and covers all financial damage you may have following a loss, damaged or stolen shipment. As the coverage from the carriers is limited and often useless, additional protection is helpful if the coverage and pricing match your needs. If you send valuable packages, the insurance makes sense to protect the item you ship, and ensure customer satisfaction. Buyers may be reluctant to buy an expensive item online without proper package protection.

Insured package delivery is rare, and the included coverage is very limited. For example if you use DHL, FEDEX, UPS or USPS, you will only be compensated a fixed amount, not related to the real value of your item. We recommend always carefully reading the terms of use to understand better how much you will receive from a shipping problem.

Yes, it is possible on Secursus, under certain conditions. As fraud particularly comes from individuals, we set up a procedure to grant you coverage so you can insure as an individual. Please contact us to validate your account before taking out the package protection.

Yes, Secursus allows you to add coverage to multiple packages at the same time. If you need to insure more than 100 packages a month, please reach out to our sales teams so we can arrange a demo of our tools for large businesses. We provide APIs, webhooks and insurance App to seamlessly insure your package.

Once the proper documentation is uploaded, our team needs a few hours to process the claim and payments are made within 72 hours at the maximum. Payments are made by bank transfer only. To speed up the claim process, you must fully know the required documents. If you need any assistance and want to learn more about the documents required in event of a insurance claim, please reach out to our team.

The Secursus protection is valid for express carriers such as FedEx, DHL Express, Amazon, USPS (Priority Mail and Priority Mail Express), UPS, Aramex, TNT, Evri, Canada Post, Australia Post, Japan Post, La Poste, PostNL, Deutsche Post, GLS, Yodel, DPD, OnTrac, Blue Dart, China Post, Hongkong Post, SingPost, Korea Post, and many more. Always choose a shipping method that requires a signature upon delivery as the signature or delivery confirmation of your insured mail is the only way to verify if the delivery was successful. If you wish to send shipments without a signature, we may offer limited protection up to $200.